Contact
189 Pleasant Ridge Ct, Benson, NC 27504
Hours
See weekly hours below.
- Mon 8:00 am - 5:00 pm
- Tue 8:00 am - 5:00 pm
- Wed 8:00 am - 5:00 pm
- Thu 8:00 am - 5:00 pm
- Fri 8:00 am - 5:00 pm
- Sat Closed
- Sun Closed
From Google, checked Oct 2026. Page updated 30 October 2026.
From the business Google listing
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
Source: Google listing, Oct 2026
Starting with Imperial Plumbing Solutions
A new customer starts by calling Imperial Plumbing Solutions in Benson and describing the problem. The company says it works with upfront pricing and honest communication. One reviewer says the owner listened closely to the symptoms before starting.
Imperial is owner-operated. The company says Dylan Reid has more than 14 years of hands-on plumbing experience and holds NC Plumbing License #33405. It describes taking residential and commercial work in Wake, Harnett and Johnston counties and the wider Triangle. Google rates it 5.0 from 31 reviews.
Water heaters and pipe repairs in Benson
The company names water heaters and pipe repairs as its specialties, along with local plumbing systems. Reviewers most often mention water heaters, from a replacement to tankless maintenance and a heat tank project. Others mention a smart water meter installation and a fixed vent problem.
Many reviewers call the owner knowledgeable, and several mention a quick response. Two say the prices were reasonable. Google also classes the business as a gasfitter, a drainage service and a bathroom remodeler.
Before the first call, a new customer should be ready to describe what the water heater or pipe is doing, and when it started.
Google Reviews
These quotes come from Google Reviews and belong to their authors. They can be out of date.
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.